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Delivery

Orders will be delivered to New Zealand street addresses in the North Island and South Island only. 

We regret that deliveries are not available to any offshore islands because of dangerous goods freight regulations.
Deliveries will not be made to PO Boxes.

Orders are delivered by Courier. As all orders are tracked, they must be signed for. This signature is your acceptance that the goods have been delivered. This signature signifies that the goods are now the recipient’s property and responsibility.

Delivery Fees

When your order is $250 or more (excluding GST), delivery is included FREE OF CHARGE. For orders less than $250 (excluding GST), the delivery fee is $12. The delivery fee will be displayed in your cart when you checkout. For large or bulk orders, we reserve the right to refuse orders or negotiate delivery fees.

Targeted Delivery Days 

For North Island orders, deliveries are targeted within two to three working days from the order being placed and your receipt of a confirmation email. For South Island and Rural addresses, deliveries may take longer (targeted three to five working days). Deliveries are made Monday to Friday, excluding statutory or provincial holidays. Deliveries are not made on Saturday or Sunday.

Order Tracking

When your delivery is shipped, you will receive an email with the courier tracking number, and the courier website address. You may track your order through the courier website.